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For the purposes of the Purchase Order and these Terms, “Food” shall have the meaning ascribed to such term in the Food Safety and Standards Act, 2006.
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Supplier warrants that the Goods (Food Material) provided are fit for human consumption and be of satisfactory quality, safe, free from toxins, contaminants, or other extraneous matter.
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Supplier warrants that the Goods (Food Material) provided are not expired and have been stored and packaged in accordance with the FSSAI standards.
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The Supplier shall strictly use only such pre-packaged raw materials that have been certified as fit for consumption in accordance with the Food Safety Laws.
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The supplier shall be solely liable for the quantity, quality, and fitness of consumption of Food Item(s) prepared by the supplier. It is hereby clarified that Feeding India will not have any liability whatsoever towards the Food Item(s), at any point in time.
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Supplier warrants and represents to the Customer that the Goods (Food Material) and their packaging and labelling shall have accurate, complete, and comprehensible information of Brand Name, Manufacturing Date, Expiry/ Best Before Date and FSSAI Logo and information.
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The supplier shall continue to maintain relevant and valid licenses and other certifications, including but not limited to FSSAI license, mandated for cooking and distribution of Food Item(s) in accordance with applicable laws, including the Food Safety Laws, at all times, during the Term.
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The supplier shall comply with the directions, best practices, guidelines and training provided by Feeding India with respect to the quality and quantity of the Food Item(s) , and fitness of consumption of such Food Item(s).
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The supplier, from time to time and upon request of Feeding India, shall allow audits and verification of food hygiene and quality through authorized representatives and/or appointed partners or agencies of Feeding India.
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If the Supplier is transporting Food Items in their vehicle, the vehicle provided should be thoroughly cleaned on an everyday basis to maintain proper hygiene and follow strict instructions provided by Feeding India.
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Supplier will promptly redress complaints that have been shared by Feeding India in respect of the (a) quality, quantity and/or taste of the Food Items; (b) failure on the part of the Supplier to comply with the requests or instructions provided by Feeding India.
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Supplier shall not engage in any fraudulent activity or misuse any benefits extended by Feeding India and shall be solely liable for a breach of this clause.
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The Supplier shall, at its sole expense, cause a hygiene rating audit to be conducted by an independent third party approved by Feeding India in writing (“Hygiene Audit”) and submit the Hygiene Audit report with Feeding India when asked for. If the Supplier fails to achieve the minimum hygiene rating, it shall, at its sole expense, continue to cause a Hygiene Audit conducted till such time that it receives the minimum hygiene rating. Feeding India shall not be liable to perform any obligations or accept any Food Items from the Supplier until the Supplier achieves the required hygiene rating pursuant to the Hygiene Audit and submits to Feeding India a proof of the same.
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Food Quality is of paramount importance. In case of any discrepancy in the food quality served, including but not limited to presence of foreign objects in the food item served, Feeding India reserves the right to levy a penalty of upto 20% of the total invoice value. Feeding India also reserves the right to terminate the contract immediately without any prior notice and/or blacklist the vendor from any subsequent the contracts.